How accessibility and business can work hand-in-hand for better results across the board.
Digital accessibility is not a single team’s responsibility. It’s not just up to the developers, or human resources, or the accessibility department (if your company has one.) That said, while…
If you think that your organization is protected from digital accessibility lawsuits because it’s “too small” or “people with disabilities don’t use your products,” think again. In 2019, more than…
COVID-19 is forcing healthcare professionals and providers to adopt new public health guidelines like social distancing, face protection, and contact-less procedures. Pre-COVID, patients would think nothing of talking in close…
Digital accessibility encompasses a range of website components, from site architecture, to underlying source code, to individual elements of a single page. While you may not have the ability to…
In the previous post in this series, we introduced the concept of user experience as a quality of a digital product. This post looks in more detail at the user…
A post-COVID world has accelerated the adoption of a variety of technologies that provide customers and users with a contactless self-service kiosk experience. For example, contactless purchasing – historically used…
The cornerstone of an accessibility program is its digital accessibility policy or statement of intent. Developing an accessibility policy gives the entire organization a clear and consistent understanding of accessibility…
In the first post in this series, we introduced the concept and practice of universal design. This post introduces user experience, a term that is widely used to describe a…
Digital technology has, without a doubt, made our lives more convenient. With a few clicks of a mouse or a couple of taps on a mobile device, we can deposit…
This is the first post in an introductory series on UX and accessibility strategy. Universal design is an inclusive design framework used to create barrier-free designs that are navigable and…
Whatever you want to call it – “website compliance,” “web compliance,” “ADA compliant website” – it all comes down the same thing: conforming to web accessibility standards. Web accessibility standards…
Mark Wafer understands better than most the benefits of employing individuals with disabilities. The owner of six Tim Hortons restaurants in Canada for over 20 years, he has prioritized an…
The Web Content Accessibility Guidelines (WCAG) are the accessibility standards set forth by the World Wide Web Consortium (W3C), an international group whose mission is to ensure universal equal access…
A website accessibility checklist is a helpful resource for creating an inclusive digital experience. An inclusive experience is essential because no one deserves to be excluded from the convenience and…
At its core, a Voluntary Product Accessibility Template (VPAT™) is a template created by the US Federal government used to assess how well digital content conforms to Section 508 requirements….
Updated 8/9/2024 There is no such thing as legal compliance with WCAG. The term “compliance” only applies to legislation and other mandatory obligations. Although WCAG is used as a framework…
Many of our clients ask us if we can give them an “ADA certification” or a “WCAG certification” to prove that their digital content is accessible. While we would love…
What is Mobile Accessibility Testing? Mobile accessibility testing is the process ensuring that your mobile app or website is usable by all people, regardless of their physical or cognitive abilities….