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Industry Considerations: How to Make an Accessible Kiosk
This was originally posted on November 16, 2017. It has been updated to reflect new laws, like the European Accessibility Act, along with industry considerations.
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3 Ways to Improve the Passenger Experience at Airport Kiosks
This article provides information about accessibility laws and regulations but is not legal advice. You should consult a lawyer for advice on specific legal issues or problems. Self-service devices are…
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Are Your Self-Service Kiosk Devices and Websites EAA-Compliant?
The European Accessibility Act (EAA) is now enforceable, bringing clear expectations for any organization offering digital services or devices within the European Union (EU). Teams that manage websites, mobile apps,…
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The State of Accessibility – Episode 10
June 2025 — AI’s Disruption on Design Artificial Intelligence is transforming how digital experiences are created, but is accessibility keeping up? Join hosts Mark Miller and David Sloan as they…
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Inside GAAD 2025: Lessons Learned and Strategies to Move Accessibility Forward
Last week, we honored Global Accessibility Awareness Day (GAAD) by highlighting the people, tools, and strategies that are shaping a more inclusive digital world. While GAAD is observed globally each…
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4 Tips to Make Food and Hospitality Kiosks Accessible for Everyone
Self-service kiosks are now a staple in many restaurants, hotels, and hospitality venues — from quick-serve food ordering stations to grab-and-go kiosks in hotel lobbies. While these technologies improve efficiency,…
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JAWS Inspect Update: May 2025
JAWS Inspect just got faster, leaner, and even more aligned with the latest assistive technology. The May 2025 update introduces key performance improvements through the JAWS Inspect Browser Extension and…
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The EAA Is Coming: 5 Steps to Prepare Your Self-Service Terminals
The clock is ticking: Starting June 28, 2025, the European Accessibility Act (EAA) will require that all new self-service kiosks in the EU meet strict accessibility standards. If you’re still…
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What Is a Self-Service Kiosk Device?
If you’ve been to an airport, a fast-food restaurant, or even a hospital recently, chances are you’ve interacted with a self-service kiosk. These digital stations have become a staple in…
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The State of Accessibility – Episode 9
GAAD with Isabel Holdsworth | May 2025 Video not playing? Watch it on YouTube. Read the transcript. Listen to the podcast on Spotify or Podbean. In honor of Global Accessibility…
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Understand the JAWS Screen Reader Experience — Without the Guesswork
Many development teams strive to make their websites and applications accessible but struggle to understand what screen reader users actually experience. Manual testing with screen readers like JAWS can be…
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Reflections on the IAAP EU Accessibility 2025 Hybrid Event
Kicking off the event at Masaryk University, Brno. Earlier this month (April 10–11), I had the opportunity to attend the IAAP EU Accessibility 2025 Hybrid Event, hosted by Masaryk University…
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E-Commerce Accessibility: How to Optimize Online Stores for All Users
E-commerce brands invest heavily in product photography, SEO, and digital advertising, but too often customers abandon their carts before completing a purchase. One often-overlooked factor? Accessibility barriers. According to PayPal,…
