Managing Risk and Improving UX: How to Prioritize ADA Title II Digital Accessibility Efforts

Presented on June 25, 2025 at 12pm ET

Presenter: David Sloan, Chief Accessibility Officer and User Experience Practice Manager

Public entities have obligations under Title II of the Americans with Disabilities Act (ADA) to meet requirements for web content and mobile app accessibility. But many entities may find it challenging to implement a strategy to address accessibility of a large quantity of digital content with limited resources.

The Title II rule helps public entities focus efforts on where they have the most positive impact on people with disabilities. In this webinar, you’ll learn:

• The rule’s requirements, exceptions, and how it can help with prioritizing accessibility efforts.
• Strategies and tactics for meeting compliance and improving user experience for existing and new resources.
• How to manage relationships with third party digital product and service suppliers.
• Documenting efforts to improve accessibility and manage risk.

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