The Legal Case: Why Your Kiosk Should be Accessible
Updated 2/2/2022 Why should you consider kiosk accessibility in your kiosk project? There are many reasons to make your kiosk project accessible. One reason to make a kiosk accessible to…
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Writing a Kiosk RFP: Recommended Accessibility Requirements
When creating a Request for Proposal (RFP) or Request for Quote (RFQ) for a kiosk project, it is important to include the accessibility requirements that respondents need to address in…
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The Ingenuity, Limitations, and Accessibility of Contactless Self-Service Kiosk Options
A post-COVID world has accelerated the adoption of a variety of technologies that provide customers and users with a contactless self-service kiosk experience. For example, contactless purchasing – historically used…
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Is Voice Recognition the Next Thing in Kiosk Technology?
Kiosks continue to integrate the latest in technology to improve the customer experience, reduce time on task, and extend the various tasks a kiosk can be used to complete. One…
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Creating a Usable Kiosk Experience for Customers with Disabilities
Introduction While accessibility and usability are frequently used as interchangeable concepts, that is not strictly accurate. Accessibility focuses on an individual’s capacity to use a product regardless of ability. Usability…
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Does WCAG Apply to Kiosks?
In summary: yes, WCAG applies to kiosks. Overview of Kiosk Accessibility Rules Kiosk accessibility is largely guided by the Americans with Disabilities Act (ADA). The ADA sets forth hardware requirements…
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Creating a Usable Kiosk Experience for Customers with Disabilities
Introduction Accessibility focuses on people’s ability to use a product regardless of abilities. Usability focuses on measuring the ease of use, learnability, and efficiency of the product. Accessibility is typically…
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Self-Service Healthcare Kiosk Accessibility
The Importance of Accessibility and Usability in Healthcare Self-Service Kiosks Updated 12/4/2024 More than ever, healthcare kiosks are an essential tool for serving patients. Self-service devices have become standard in…
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Kiosk Accessibility: Selecting the Correct Input Device
One of the key things to consider when striving to make your kiosk accessible is selecting the appropriate input device. Unsurprisingly, a touch screen may not be the right input…
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What Operating System is Preferred for a Kiosk Deployment?
There can be many reasons for selecting one operating system over another. During the process of choosing your operating system, you will want to consider the following questions. Windows-based Apex…
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Considerations for making an accessible kiosk – Updated
Note: This post has been updated as of March 25, 2020 with additional links. Special thanks to Matt Feldman for his contributions. From airports and train stations to government offices,…
