Industry Considerations: How to Make an Accessible Kiosk
This was originally posted on November 16, 2017. It has been updated to reflect new laws, like the European Accessibility Act, along with industry considerations.
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3 Ways to Improve the Passenger Experience at Airport Kiosks
This article provides information about accessibility laws and regulations but is not legal advice. You should consult a lawyer for advice on specific legal issues or problems. Self-service devices are…
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Are Your Self-Service Kiosk Devices and Websites EAA-Compliant?
The European Accessibility Act (EAA) is now enforceable, bringing clear expectations for any organization offering digital services or devices within the European Union (EU). Teams that manage websites, mobile apps,…
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4 Tips to Make Food and Hospitality Kiosks Accessible for Everyone
Self-service kiosks are now a staple in many restaurants, hotels, and hospitality venues — from quick-serve food ordering stations to grab-and-go kiosks in hotel lobbies. While these technologies improve efficiency,…
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What Is a Self-Service Kiosk Device?
If you’ve been to an airport, a fast-food restaurant, or even a hospital recently, chances are you’ve interacted with a self-service kiosk. These digital stations have become a staple in…
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Crafting an Accessible Kiosk RFP: Meeting EAA and EN 301 549 Standards
You’ve just been tasked with deploying several new self-service kiosks across hundreds of locations in the European Union. You’ve defined the tasks the kiosk needs to support and sketched out…
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Accessibility in Payment Systems: The Key to Long-Term Retail Success
Is your payment system creating barriers or building loyalty? The answer could define your customer experience and, ultimately, your business success. TPGi’s Vice President of Sales and Marketing, Matt Ater,…
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Enhancing Self-Service Kiosk Accessibility: Why Compatibility with JAWS for Kiosk Matters
Kiosks have become a regular part of daily life, allowing customers to check in at airports, withdraw cash from ATMs, and order food at quick-service restaurants (QSRs) with ease. These…
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4 Rules to Follow for Usable & Accessible Healthcare Kiosks
Updated 7/22/2024 Healthcare kiosks are a valuable tool for providing an effective patient care experience. The advantages for using kiosks in healthcare are numerous, like shorter wait times, streamlined check-in…
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Self-Service Technology Is Growing Rapidly. Are You Keeping Up?
Meet ADA requirements and enrich customer experience with accessible self-service kiosks. Under Title III of the Americans with Disabilities Act (ADA), public-facing technology must be accessible. Website and app accessibility…
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How QSRs Can Stay ADA Compliant and Serve Every Customer with Self-Service Technology
Accessibility requirements go beyond QSR websites and mobile apps. What about kiosks? This piece was originally published by QSR Magazine. The number of Americans living with disabilities is larger than…
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Inaccessible Self-Checkout Machines
This article provides information about accessibility laws and regulations, but is not legal advice. You should consult a lawyer for advice on specific legal issues or problems. Self-checkout machines continue…
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Self-Service Pickup Lockers – How to make your locker kiosks accessible
Lockers for unattended item pickup, storage, and drop-off have become a fairly common sight at grocery and retail stores, colleges, amusement parks, and various other venues. The setup typically includes…
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Leading Self-Service Kiosk Technology Wins Accessibility Award
JAWS for Kiosk wins inaugural award for best innovation for the accessibility category at SSIS 2022 View the PR Newswire CLEARWATER, FL, February 1, 2023 /PRNewswire/ — Vispero™ – the…
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New Kiosk Rules in the Works
Kiosks All Around There are kiosks everywhere—self-checkout at grocery stores, check-in at hotels and doctor’s offices, ordering kiosks at restaurants, banking, and retail stores. Often, these kiosks are inaccessible—they lack…
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JAWS for Kiosk Wins Accessibility Award
JAWS for Kiosk won the inaugural accessibility award at the Self-Service Innovation Summit (SSIS) 2022! This is part of an award-winning pattern—in the past, JAWS for Kiosk won first place…
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TPGi Announces Immediate Release of JAWS for Kiosk (Android®)
JAWS® for Kiosk, the world’s most widely used and award-winning screen reader, is now available for Android. View the PR Newswire CLEARWATER, FL, December 15, 2022 /PRNewswire/ — Vispero™, the…
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A Beginner’s Guide to Kiosk Accessibility: Part 2
In part 1, we talked about why it’s worth it to make your kiosks accessible and usable. Today, we’re going to discuss how to make your kiosks accessible. Elements of…