It Takes All Three: How Hardware, Software, and Accessibility Experts Create Inclusive Airline Experiences

Presented on July 30, 2025 at 12pm ET

Presenters: Matt Ater, Senior Vice President, Business Development at Vispero; Adrian Thompson, Founder & Chief Solution Architect at ImageHOLDERS; and John Kiss, Managing Director at Aptaero

Too often, airport kiosk accessibility is approached as an afterthought or limited to visible features like tactile keypads, leaving critical gaps that exclude people with disabilities. Delivering truly accessible self-service solutions requires more than a single piece of the puzzle. It takes seamless collaboration across hardware, software, and accessibility expertise.

Join industry leaders from imageHOLDERS, Aptaero, and TPGi, on July 30, at 12 PM ET, as they discuss how an integrated, design-led approach can drive meaningful airline kiosks experiences. They’ll explore practical strategies, common misconceptions, and actionable insights for creating accessible self-service experiences that meet both regulatory requirements and the real-world needs of travelers.

You’ll also learn:

• Why starting with accessibility at the design stage is essential,
• How hardware, software, and accessibility play a vital role, and
• Why is real accessibility more important than you might think.

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