The State of Accessibility – Episode 12

August 2025 — Designing an Accessible Kiosk App

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What does it really take to create an accessible kiosk experience for all users? In this episode of The State of Accessibility, Mark Miller and David Sloan sit down with JAWS for Kiosk expert, Matt Ater, to break down what sets kiosk accessibility apart from traditional digital design.

In the next episode, David and Mark will talk about Inclusive Design 24 (ID24), which is a free 24-hour online event for the global accessibility community! Join us on LinkedIn, live on September 23, 2025, at 10:30 AM EST, ahead of the event to learn about what’s in store!

Related Resources

What Is a Kiosk?

New to the kiosk space or to digital accessibility and unfamiliar with the concept? We’ve broken down the ins and outs of kiosk accessibility in the blog, “What is a self-service kiosk device?

A Beginner’s Guide to Kiosk Accessibility

Now that you’re up to speed on what a kiosk is, explore this two-part blog series that uncovers how to make your kiosk accessible.

Industry Considerations for Making an Accessible Kiosk

The blog, “Industry Considerations: How to Make an Accessible Kiosk,” explores different requirements for digital and kiosk accessibility based on specific industries. There’s also a great example of an accessible kiosk being used in the quick-service restaurant (QSR) space.

Selecting the Correct Input Device

Matt mentioned that successful kiosk accessibility must be designed with a focus on three key components: accessible input devices, accessible output, and a user-friendly interface. The blog, “Kiosk Accessibility: Selecting the Correct Input Device,” does a great job at explaining these requirements in more detail. Read “Enhancing Self-Service Kiosk Accessibility: Why Compatibility with JAWS for Kiosk Matters” for even more insights.

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About David Sloan

David Sloan is Vispero's Chief Accessibility Officer and Manager of TPGi's User Experience Practice. He joined the company in 2013, after nearly 14 years as an accessibility researcher, consultant and instructor at the University of Dundee in Scotland.