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Join TPGi and Vispero at the 2024 National Retail Federation Conference
TPGi and Vispero are proud to attend and support our partners at the National Retail Federation (NRF) 2024 Conference from January 13 to 16 in New York, NY! NRF 2024…
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Provide an Inclusive QSR Restaurant Experience: Three Essential Requirements
After years of working with various QSR restaurants types, the Vispero team noticed industry-wide themes regarding the customer experience. Upon further review, we highlighted three essential requirements for fast-casual, quick-service…
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Is Voice Recognition the Next Thing in Kiosk Technology?
Kiosks continue to integrate the latest in technology to improve the customer experience, reduce time on task, and extend the various tasks a kiosk can be used to complete. One…
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Creating a Usable Kiosk Experience for Customers with Disabilities
Introduction While accessibility and usability are frequently used as interchangeable concepts, that is not strictly accurate. Accessibility focuses on an individual’s capacity to use a product regardless of ability. Usability…
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Does WCAG Apply to Kiosks?
In summary: yes, WCAG applies to kiosks. Overview of Kiosk Accessibility Rules Kiosk accessibility is largely guided by the Americans with Disabilities Act (ADA). The ADA sets forth hardware requirements…
