Give Your Team a Head Start with ARC Onboarding

Ongoing sessions for greater flexibility

Cohort training is provided to multiple teams at once and provides flexibility for your teams to register for sessions as their schedule permits

Free and paid sessions available

Learn about ARC capabilities and how to leverage them to support your organization’s accessibility efforts

Private workshops for in-depth engagement

Get one-on-one training to learn how to set up User Flows or gain valuable insights from your ARC Monitoring data via a Monitoring Readout session with an expert

Unlimited seats for everyone

Anyone from your company can attend all sessions that are part of your package as many times as they want

Choose from Basic, Advanced, and Pro Packages and Individual Sessions

Cohort Training Sessions

  1. Platform Familiarization (3 x Month and lasts for 1 hour)
  2. What’s New and Fresh in ARC (Monthly)

Self-Help Resources

FREE

Register Now

Cohort Training Sessions

  1. Platform Familiarization
  2. Domain Configuration & Optimization
  3. User Flow Fundamentals
  4. Advanced Features
  5. Administration Fundamentals
  6. API Fundamentals
  7. Engagements
  8. What’s New and Fresh in ARC

Please contact us for pricing

View session schedule

Private Training Sessions

  1. Platform Familiarization
  2. Domain Configuration & Optimization
  3. User Flow Fundamentals
  4. Advanced Features
  5. Administration Fundamentals
  6. API Fundamentals
  7. Engagements
  8. What’s New and Fresh in ARC (Cohort/Monthly)
  9. Advanced Features (Enterprise)

Readouts & Workshops

Monitoring Readout (3)
User Flow Workshop (2)

Platform Support

Tier 1 & Tier 2 Tickets (10 Total)

Recommendations Report

Please contact us for pricing

View session schedule

Cohort (90-Day) or Private (Scheduled)

  1. Domain Configuration & Optimization
  2. User Flow Fundamentals
  3. Advanced Features
  4. Administration Fundamentals
  5. API Fundamentals
  6. Engagements

Please contact us for pricing

View session schedule

Private Workshops

bar charts and line graphics for analytic reports

Monitoring Readout

The ARC Monitoring Readout consulting service extracts and presents stakeholders relevant and actionable information from the findings captured during the latest Monitoring scans. Additionally, each meeting provides meaningful insights on how the information was discovered in the data and the impact a few changes can make.

User Flow Workshop

A hands-on workshop focused on building customer defined User Flows reflecting your key user journeys.

Contact us to learn more

Session Descriptions

Platform Familiarization (FREE for all users)
A 60-minute introduction and review of ARC’s fundamental concepts, features, functions, and capabilities. Assumes little to no ARC platform exposure. A prerequisite for other sessions. Register Now

What’s New and Fresh in ARC (FREE for all users)
Updates on ARC’s latest releases and how to use them to your advantage. Register Now

Domain Configuration & Optimization
Advanced understanding of the various scanning configuration settings to fine tune domain scanning efficiency and gain a more effective, thorough, and accurate data set.

User Flow Fundamentals
An overview of the methods and techniques for simulating user interactions with Selenium IDE scripts while crawling and analyzing pages or specific page components.

Advanced Features
The Advanced Features training will demonstrate the platform in use in an accessibility program to show how to leverage ARC effectively to achieve accessibility maturity. The main focus is on large organizations and enterprises, but there is also plenty here for smaller organizations and accessibility newbies.

Administration Fundamentals
Review of the ARC platform features available only to Admin level users, such as features related to the account, account users, and scanning configurations.

API Fundamentals
Review of ARC’s native API capabilities and a basic HTML example using ARC API calls.

ARC Accessibility Support Specialists

ARC Platform HelpDesk Support

Each HelpDesk ticket provides up to one hour of support. Tier 1 tickets are for basic administrative tasks and Tier 2 tickets are for technical support with setting up a domain, user flow, or other more complex setup challenges. HelpDesk tickets are included with Advanced and Pro packages; organizations with Basic packages may purchase support tickets separately.

Contact us to learn more

ARC Empowerment Monthly Calendar

Please note that this is a generic calendar and sessions will not map exactly to this schedule. For exact dates please refer to our registration section.

Monday

Tuesday

Wednesday

Thursday

Week 1Platform Familiarization
(11 AM ET)
Private Session
(11 AM ET)
Private Session
(11 AM ET)
Engagements
(11 AM ET)
Private Session
(2PM ET)
Administration Fundamentals
(2PM ET)
Domain Configuration & Optimization
(2PM ET)
Private Session
(2PM ET)
Week 2Private Session
(11 AM ET)
API Fundamentals
(11 AM ET)
Advanced Features
(11 AM ET)
Private Session
(11 AM ET)
User Flow Fundamentals
(2PM ET)
Private Session
(2PM ET)
Private Session
(2PM ET)
What’s New and Fresh in ARC
(2PM ET)
Week 3 Administration Fundamentals
(11 AM ET)
Private Session
(11 AM ET)
Private Session
(11 AM ET)
Domain Configuration & Optimization
(11 AM ET)
Private Session
(2 PM ET)
Platform Familiarization
(2 PM ET)
API Fundamentals
(2 PM ET)
Private Session
(2 PM ET)
Week 4 Private Session
(11 AM ET)
User Flow Fundamentals
(11 AM ET)
Private Session
(11 AM ET)
Platform Familiarization
(11 AM ET)
Advanced Features
(2 PM ET)
Private Session
(2 PM ET)
Engagements
(2 PM ET)
Private Session
(2 PM ET)

Frequently Asked Questions

Cohort training is provided to multiple teams at once and provides flexibility for your teams to register for their training as their schedule permits.

Each session is held at least 2x a month; Platform Familiarization is held 3x a month. Choose from an AM (starting at 11AM ET) and PM (starting at 2PM ET) session to accommodate all time zones.

Register for the Basic free sessions through the Session Schedule. Users with the Advanced package will receive an email with links to all sessions.

Yes! In fact, we encourage it and leave time at the end of every training session to answer client-specific questions.

You can join the free sessions at any time with no limit on the number of times you participate. Organizations with an Advanced Empowerment package will have 90 days to register for the sessions; those with a Pro package will have 120 days.

There is no limit to the number of people who can join; you’ll get an unlimited number of seats.

Advanced and Pro packages include platform support tickets. Organizations with Basic packages may purchase support tickets separately.

Delivers fast and effective progression.

Start getting immediate value while ensuring your account, domains, analytics, and team are all set up for future success.

Talk to sales to get started

ARC Education and Support Videos

What to Expect With Your Free Website Accessibility Scan

Watch the video on YouTube.
Read the Transcript

Finding and Understanding Your Latest Scan Results

Watch the video on YouTube.
Read the Transcript

How to Add a Domain to ARC In Under 10 Seconds

Watch the video on YouTube.
Read the Transcript