Make Transit Work for Everyone
Your Strategic Guide to Multimodal Accessibility in Transportation Systems
Modern transportation is powered by self-service kiosks, but many still exclude travelers with disabilities, older adults, and non-English speakers.
This guide gives you the strategic framework to evaluate, design, and scale accessible kiosk systems for transit and travel infrastructure.
Get Expert Guidance on How to:
- Identify common accessibility barriers in ticketing machines, gates, and check-in terminals
- Understand evolving compliance requirements (ADA, ACAA, EAA, Section 508)
- Implement multimodal design strategies that support all users, not just the average traveler
- Future-proof your kiosk infrastructure through scalable, user-friendly architecture
- Turn pilot programs into system-wide accessibility improvements
Why This Whitepaper Matters
Whether in subways or terminals, kiosks are now central to the travel experience, but most weren’t built with accessibility in mind.
Inside this guide, you’ll discover:
- Why one-size-fits-all touchscreens are failing diverse users
- Real-world consequences of inaccessible kiosk design
- What multimodal accessibility is and why it’s essential now
- Key compliance frameworks: ADA, ACAA, EAA, Section 508
- How to avoid “pilot paralysis” and create accessible user experiences
Download the Kiosk Accessibility Whitepaper
What You’ll Learn
Hidden Barriers
How current kiosks are creating exclusion through poor design assumptions.
Operational Impact
The cost of inaccessible systems, from call center overload to legal risk.
Compliance Outlook
How global laws like the EAA and ACAA are reshaping kiosk accessibility expectations.
Multimodal Design
Input/output modalities that support more users (voice, tactile, mobile, etc.).
Scalable Frameworks
How to audit your systems, prioritize upgrades, and write accessibility into RFPs.
Partner Success
See how leading vendors are engineering resilient, inclusive kiosk technologies.
Who Should Download This Whitepaper?
- Transit Agencies
- Airport Authorities
- Kiosk Vendors
- Government Contractors
- Accessibility Program Managers
- Procurement and Policy Leads
BONUS: Get insights from TPGi’s accessibility consultants and real examples from leading kiosk manufacturers that are designing for accessibility, durability, and compliance.
