Is Voice Recognition the Next Thing in Kiosk Technology?
Kiosks continue to integrate the latest in technology to improve the customer experience, reduce time on task, and extend the various tasks a kiosk can be used to complete. One…
Kiosks
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Creating a Usable Kiosk Experience for Customers with Disabilities
Introduction While accessibility and usability are frequently used as interchangeable concepts, that is not strictly accurate. Accessibility focuses on an individual’s capacity to use a product regardless of ability. Usability…
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Does WCAG Apply to Kiosks?
In summary: yes, WCAG applies to kiosks. Overview of Kiosk Accessibility Rules Kiosk accessibility is largely guided by the Americans with Disabilities Act (ADA). The ADA sets forth hardware requirements…