Mobile Survey

Survey complete - December 2013

Many thanks to everyone who contributed to the mobile accessibility survey. Your responses will help mobile authors and accessibility professionals better serve the mobile accessibility community. A detailed analysis of the responses will be published soon, but the following is a preliminary view of the responses to the survey questions.

Total respondents: 816

1. Age range of respondents

Age
Option Respondents
Under 18 1.36%
18-24 11.34%
25-34 25.15%
35-44 19.61%
45-54 17.88%
55-65 19.73%
65+ 4.19%
Prefer not to answer 0.74%
Respondents that didn't answer 5

2. Gender of respondents

Gender
Option Respondents
Male 63.09%
Female 35.66%
Prefer not to answer 1.25%
Respondents that didn't answer 14

3. Disabilities identified by respondents

Disability
Option Respondents
Blind 56.33%
Low vision 15.24%
Color blind 3.43%
Deaf 1.61%
Hard of hearing 4.83%
Physical/Motor 9.44%
Learning Disabled/Dyslexic 4.61%
Other 4.51%
Respondents that didn't answer 36
Respondents that selected more than one 123

4. Devices currently used

Devices used
Option Respondents
Nexus 4 1.23%
Samsung GS3 2.62%
Nexus 7 3.62%
Motorola DROID 4 1.00%
iPhone 5 12.10%
iPhone 4S 20.65%
iPhone 4 10.71%
iPad 4 3.39%
iPad 3 5.62%
iPad 2 7.09%
iPad Mini 3.08%
iPod Touch 5 2.23%
iPod Touch 4 6.93%
Other 19.72%
Respondents that didn't answer 24
Respondents that selected more than one 325

5. Mobile operating system version used on primary device

Operating system
Option Respondents
Android 2.3 Gingerbread 4.19%
Android 4.0 Ice Cream sandwich 6.08%
Android 4.1 Jellybean 3.51%
Android 4.2 Jellybean 4.59%
iOS 5 7.70%
iOS 6 61.08%
Other 12.84%
Respondents that didn't answer 76

6. Assistive technologies loaded on mobile device

Assistive technology
Option Respondents
VoiceOver 52.16%
TalkBack 14.27%
Zoom 11.96%
Assistive Touch 7.14%
Hearing Aid 2.51%
Other 11.96%
Respondents that didn't answer 89
Respondents that selected more than one 195

7. Web browsers used on primary mobile device

Browser
Option Respondents
Safari 53.02%
Chrome 12.59%
Firefox 9.22%
Mobile Accessibility 2.97%
Ideal Web Reader 1.59%
Default 10.80%
Unsure 3.17%
Other 6.64%
Respondents that didn't answer 37
Respondents that selected more than one 173

8. Discovery of accessible mobile websites and apps

Discovering websites/apps
Option Respondents
I expect all mobile content to be accessible 13.25%
I do research to find accessible apps before buying any of them 27.19%
I rely on recommendations from others 32.92%
I find a mobile app or website that looks promising and test it for accessibility 24.02%
Other 2.61%
Respondents that didn't answer 49
Respondents that selected more than one 497

9. Respondents that use a Bluetooth accessory/peripheral with their mobile device?

Bluetooth?
Option Respondents
Yes 60.82%
No 36.86%
I don't know what a Bluetooth accessory/peripheral is 2.32%
Respondents that didn't answer 40

10. Types of Bluetooth devices used

Type of Bluetooth device?
Option Respondents
Keyboard (input device) 32.49%
Headset/ear-bud (output/input device) 25.73%
Bluetooth mouse stick (input device) 0.91%
Braille display (output/input device) 17.46%
Not applicable 18.57%
Other 4.84%
Respondents that didn't answer 150
Respondents that selected more than one 250

11. How often Bluetooth device paired with mobile device

How often paired?
Option Respondents
All of the time 10.83%
Often 24.45%
Sometimes 26.65%
Rarely 9.22%
Not applicable 28.84%
Respondents that didn't answer 133

12. Length of time owned primary mobile device

How long have you had your current device?
Option Respondents
Less than one month 5.41%
One to six months 28.22%
Six months to a year 18.94%
One year to three years 40.72%
More than three years 6.70%
Respondents that didn't answer 40

13. Reason for changing mobile device, if applicable

Reason for switching
Option Respondents
My new device is more accessible 19.48%
My new device is easier to use 15.14%
My old device could not do what I needed it to 17.91%
I just wanted to try something new 11.54%
I could not find support/resources for learning/using my old device 3.23%
Not applicable 32.69%
Respondents that didn't answer 94
Respondents that selected more than one 206

14. If current device isn't the first, length of time using mobile devices

Using mobile devices?
Option Respondents
Less than six months 1.45%
Between six months to a year 1.45%
Between one and three years 11.70%
Between three to five years 16.69%
More than five years 55.45%
Not applicable 13.27%
Respondents that didn't answer 55

15. Interested in, excited about, and/or following these projects

Interested in
Option Respondents
WP8 (Microsoft Windows Phone 8) 24.18%
Win8RT (Microsoft Windows 8 for Tablet) 18.85%
B2G (Mozilla Boot2Gecko) 10.66%
BB11 (RIM Blackberry 11) 9.22%
Tizen (lead by Samsung and Intel, Linux-based mobile OS) 13.22%
What are these? 23.87%
Respondents that didn't answer 226
Respondents that selected more than one 218

Summary of the results

Summary information
Respondents Questions
Respondents that didn't provide an answer for any of the questions 3
Respondents that provided an answer for only one question 2
Respondents that provided an answer for only two questions 2
Respondents that provided an answer for only three questions 3
Respondents that provided an answer for only four questions 5
Respondents that provided an answer for only five questions 3
Respondents that provided an answer for only six questions 2
Respondents that provided an answer for only seven questions 5
Respondents that provided an answer for only eight questions 3
Respondents that provided an answer for only nine questions 9
Respondents that provided an answer for only ten questions 15
Respondents that provided an answer for only eleven questions 20
Respondents that provided an answer for only twelve questions 54
Respondents that provided an answer for only thirteen questions 99
Respondents that provided an answer for only fourteen questions 200
Respondents that answered all of the questions 391