Embedded Client Training Team Lead

Embedded Client Training Team Lead

Part-Time  //  Remote in US

Primary Function

Manage and report on day-to-day tasks, schedules, and resources related to Vispero’s contribution of technical support of, and development and delivery of training solutions to, users of assistive technology within our government client.

Scope of Work

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

  • Track requests for solutions and support from our client.
  • Engage with various resources within the client organization to ensure appropriate access and support of our training and support staff as it fills requests.
  • Assemble and submit scheduled reports to TPGi’s project manager for client delivery.
  • Liaise with management at TPGi and the client to ensure on-time delivery of training solutions and technical support.
  • Review survey data, from participants in training sessions delivered by the team, providing timely guidance to the team and TPGi management to maximize quality and consistency of training services provided by TPGi.
  • Contribute SME to evaluation of content for which training solutions are being developed.

Supervisory Responsibilities

This position will work closely with, and coach, trainers of assistive technology, the training development coordinator, and technical support personnel; but does not have any direct supervisory responsibility.

Qualifications

  • Bachelor’s degree in Business, Information Management, or a related field in training development is preferred.
  • Must be a US citizen.
  • Ability to acquire public trust clearance.
  • Experience with classroom and individual instructional development and delivery.
  • Ability to manage assessment and delivery of multiple training projects and/or programs.
  • Strong facilitation and troubleshooting skills.
  • Experience designing and developing instructor-led and supplemental content with technical subject matter documentation.
  • Exceptional written and verbal communication skills.
  • Ability to work independently.
  • Must be highly self-motivated and customer-centric.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.


The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job.

If you have a passion for excellence and want to work with an outstanding team of experts, working in an exciting, challenging, fast-paced environment for the world’s leading assistive technology company, please send your resume to Careers@TPGi.com

The typical salary range for this position is $50,000-$70,000 USD based on experience and geographic location. This position is located at United States Veterans Affairs Remote.

Vispero actively seeks to develop greater levels of diversity in our workforce and in our pipeline of future employees. We are committed to attract and retain candidates who have a passion for their work and encourage all individuals to apply. Vispero is an Equal Opportunity Employer.

Categories: Careers